For returns, damages, or any questions, email us athuntvalleycandles@gmail.com.
Yes, gift cards are available. Please note that gift cards cannot be returned or refunded.
We occasionally run sales. Please be aware that items purchased on sale are final and cannot be returned.
I started making candles at nine years old, driven by creativity and the joy of handmade goods. As I embraced clean living, I became passionate about creating products that are beautiful, fragrant, and genuinely safe for your home and body.
We use100% natural soy waxand carefully selected ingredients. Our candles burn clean, and our body butters nourish skin without harsh chemicals or unnecessary additives.
Yes! Our commitment to wellness means we avoid harsh chemicals and unnecessary additives. However, if you have specific allergies or sensitivities, please review ingredient lists or contact us with questions.
Yes! What began as my personal passion has grown into a family-run business united by our shared commitment to clean living and quality craftsmanship.
We offer a 30-day return policy. You have 30 days after receiving your item to request a return. Items must be unused, in original packaging, and you'll need your receipt or proof of purchase.
Email us athuntvalleycandles@gmail.comto request a return. If accepted, we'll send you a return shipping label with instructions. Please don't send items back without contacting us first—returns sent without prior approval won't be accepted.
We cannot accept returns on perishable goods, custom or personalized products, personal care items (like beauty products), hazardous materials, flammable liquids, or gases. Sale items and gift cards are also final sale.
Yes! The fastest way is to return your current item for a refund, then place a new order for the item you want.
Once we receive and inspect your return, we'll notify you of approval. Approved refunds are processed to your original payment method within10 business days. Note that banks and credit card companies may take additional time to post the refund. If 15 business days pass after approval without seeing your refund, contact us athuntvalleycandles@gmail.com.
Please inspect your order upon arrival and contact us immediately if anything is defective, damaged, or wrong. We'll make it right.
Currently, we ship within theUnited States only.
Orders are processed within1–2 business days, with most shipping within 1 business day. Processing may take longer during peak seasons, holidays, or promotions.
You'll receive a confirmation email with tracking information once your order ships.
Absolutely. All orders are carefully packaged in protective materials to ensure safe delivery using trusted carriers like USPS or UPS.
While we work with reliable carriers, shipping times are estimates and may vary due to weather, carrier performance, or destination factors. We're not responsible for delays caused by shipping carriers or circumstances beyond our control.
Fill out the form below and one of our friendly staff will be in contact ASAP.
Looking forward to speaking with you soon.