We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at huntvalleycandles@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at huntvalleycandles@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at huntvalleycandles@gmail.com.
Order Packaging & Shipping
All orders from Hunt Valley Candles LLC are carefully packaged to ensure safe delivery. Products are shipped in protective packaging using trusted carriers such as USPS or UPS, depending on order size and destination.
Processing Times
Orders are processed within 1–2 business days, with most orders shipping within 1 business day. Processing times may be extended during peak seasons, holidays, or promotional periods.
Domestic Shipping (United States Only)
At this time, Hunt Valley Candles LLC ships within the United States only.
Shipping times are estimates and may vary based on carrier performance, weather conditions, and destination.
Additional Information
Once your order ships, you will receive a confirmation email with tracking information. Hunt Valley Candles LLC is not responsible for delays caused by shipping carriers or circumstances beyond our control.
Clean Ingredients
We use 100% natural soy wax and carefully selected ingredients that support both your home and your skin.
No Fillers, No Fluff
No harsh chemicals. No unnecessary additives. Just what’s needed — nothing more.
Rooted in Legacy
This isn’t about passing trends. It’s about creating products that last and feel right, every time you use them.
I started making candles at just nine years old—drawn to creativity, scent, and the joy of making something by hand. What began as a childhood hobby grew into a lifelong passion, and eventually, Hunt Valley Candles.
As I became more intentional about health and clean living, I started paying closer attention to the products used in my home and on my body. I realized how important it was to create alternatives that were not only beautiful and fragrant, but also all-natural, thoughtfully made, and safe for everyday use. That commitment to wellness is at the heart of everything I create.
